Investor Complaints Data - Depository Participants
Data for month ending December 2024
Sr. No | Received from | Carried forward from previous month | Received during the month | Total Pending | Resolved | Pending at the end of the month ( 3months )* | Average Resolution time^ (in days) |
---|---|---|---|---|---|---|---|
1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
2 | SEBI (SCORES) | 1 | 2 | 0 | 3 | 0 | 0 |
3 | Depository | 2 | 10 | 1 | 11 | 0 | 5 |
3 | Other Sources (if any) | 0 | 2 | 1 | 1 | 0 | 6 |
Grand Total | 3 | 14 | 2 | 15 | 0 |
Trend of monthly disposal of complaints:
Sr. No | Month | Carried forward from previous month | Received | Resolved* | Pending** |
---|---|---|---|---|---|
1 | July, 2022 | 0 | 0 | 0 | 0 |
2 | Aug, 2022 | 0 | 0 | 0 | 0 |
3 | September, 2022 | 0 | 0 | 0 | 0 |
4 | October, 2022 | 0 | 0 | 0 | 0 |
5 | November, 2022 | 0 | 0 | 0 | 0 |
6 | December, 2022 | 0 | 1 | 1 | 0 |
7 | January, 2023 | 0 | 1 | 1 | 0 |
8 | February, 2023 | 0 | 2 | 2 | 0 |
9 | March, 2023 | 0 | 0 | 0 | 0 |
10 | April, 2023 | 0 | 0 | 0 | 0 |
11 | May, 2023 | 0 | 0 | 0 | 0 |
12 | June, 2023 | 0 | 0 | 0 | 0 |
13 | July, 2023 | 0 | 3 | 3 | 0 |
14 | August, 2023 | 0 | 1 | 1 | 0 |
15 | September, 2023 | 0 | 4 | 4 | 0 |
16 | October, 2023 | 0 | 2 | 2 | 0 |
17 | November, 2023 | 0 | 3 | 3 | 0 |
18 | December, 2023 | 0 | 5 | 5 | 0 |
19 | January, 2024 | 0 | 5 | 5 | 0 |
20 | February, 2024 | 0 | 5 | 5 | 0 |
21 | March, 2024 | 0 | 7 | 7 | 0 |
22 | April, 2024 | 0 | 9 | 9 | 0 |
23 | May, 2024 | 0 | 4 | 4 | 0 |
24 | June, 2024 | 0 | 14 | 14 | 0 |
25 | July, 2024 | 0 | 6 | 5 | 1 |
25 | August, 2024 | 1 | 7 | 8 | 0 |
26 | September, 2024 | 0 | 5 | 5 | 0 |
27 | October, 2024 | 0 | 5 | 4 | 1 |
28 | November, 2024 | 1 | 6 | 4 | 3 |
29 | December, 2024 | 3 | 14 | 15 | 2 |
*Includes complaints of previous months resolved in the current month, if any.
**Includes total complaints pending as on the last day of the month, if any.
^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month
Trend of annual disposal of complaints
Sr. No | Year | Carried forward from previous month | Received during the year | Resolved during the year | Pending at the end of the year |
---|---|---|---|---|---|
1 | 2021-22 | 0 | 0 | 0 | 0 |
2 | 2022-23 | 0 | 4 | 4 | 0 |
3 | 2023-24 | 0 | 35 | 35 | 0 |
4 | 2024-25 | 0 | 70 | 68 | 2 |
Grand Total | 0 | 109 | 107 | 2 |