Technical Glitch Disclosure
In the event of happening of Technical Glitch, to restore the system and bring back the normalcy, the below is the response and recovery plan- the Recovery Time Objective (RTO) and the Recovery Point Objective (RPO) of various business processes/services:
| Type | RTO | RPO |
|---|---|---|
| Stocks Trading (Cash / F&O)/Risk Management | Max 4 Hours | Max 15 minutes |
| Broking Back Office | Max 4 Hours | Max 15 minutes |
Note:
The Recovery Time Objective (RTO)- It means the maximum time taken to restore the operations.
The Recovery Point Objective (RPO)-It means the maximum tolerable period for which data might be lost, for each of their business processes/services.