ESAF Small Finance Bank Limited is a small finance bank headquartered in Kerala with a focus on unbanked and under-banked customer segments, especially in rural and semi-urban centres. Its primary products are its advances and deposits (current accounts, savings accounts, term deposits and recurring deposits). Its advances comprise: (a) micro loans, comprising microfinance loans (loans made in compliance with RBI Regulatory Framework for Microfinance Loans Direction, 2022) and other micro loans; (b) retail loans, which includes gold loans, mortgages, personal loans, and vehicle loans; (c) loans to micro, small and medium enterprises (MSMEs); (d) loans to financial institutions; and (e) agricultural loans.