Escalation Matrix


logo SBM Bank
Customer Service Help Desk
federalsupport@indmoney.com
Response time : Within 2 business hours of receipt
1 st level escalation

Grievance Redressal Officer (Mr. Mrinal Ranjan)

escalationfederal@indmoney.com

Management Escalation

Chief Compliance Officer (Sunny Bajaj): CCO@indmoney.com

Chief Executive Officer (Ashish Kashyap): CEO@indmoney.com

Contact details of Federal Bank Pvt Ltd

Name
Ms. Shalini Warrier
Designation
Executive Director and Principal Nodal Officer CEO's Secretariat, The Federal Bank Ltd.
Address
Federal Towers, Aluva, Kerala.
Email
Contact
0484-2626366
Grievance Redressal Policy of Federal