Escalation Matrix

Name: Customer Service | INDmoney
Brand: INDmoney
Rating: 4.7 (371551 reviews)

Indian Stocks
Federal Bank Ac
SBM Bank A/c & FD
Mutual Funds
Insurance
US Stocks
INsta Cash
Insta Plus
Others
INDpay
NPS

Customer Service Help Desk	mutualfundsupport@indmoney.com Response time : Within 48 hours
Level 1 Escalation : If you are unable to get resolution for your queries	escalationmutualfunds@indmoney.com
Management Escalation : If you are not happy with the resolutions by any of the above desks	Chief Compliance Officer (Sunny Bajaj): CCO@indmoney.com Chief Executive Officer (Ashish Kashyap): CEO@indmoney.com

Mutual Funds transactions are executed on BSE Star platform via connect on INDmoney application and website. Only Direct Plan, commission Free Mutual Fund plans are made available.