Escalation Matrix
Customer Service Help Desk | sbmsupport@indmoney.com Response time : Within 48 hours |
Level 1 Escalation : If you are unable to get resolution for your queries | escalationssbm@indmoney.com |
Connect with SBM Bank India Ltd | Toll-Free No: 1800 1033 817 and email ID: customercare@sbmbank.co.in |
Management Escalation : If you are not happy with the resolutions by any of the above desks | Chief Compliance Officer (Sunny Bajaj): CCO@indmoney.com Chief Executive Officer (Ashish Kashyap): CEO@indmoney.com |
Through a connect on INDmoney application, clients can open an SBM Bank India Ltd Savings Bank Account and Fixed Deposits. The connector and banking correspondence service to enable consumers to open an SBM Bank India Ltd savings bank account or Fixed Deposit is provided by Finzoomers Services Pvt. Ltd (625, Level 6, Suncity Success Tower, Sector 65, Golf Course Extension Road, Gurgaon, Haryana, 122005).