Escalation Matrix
Customer Service Help Desk | sbmsupport@indmoney.com Response time : Within 48 hours |
Level 1 Escalation : If you are unable to get resolution for your queries | escalationssbm@indmoney.com |
Connect with SBM Bank India Ltd | Toll-Free No: 1800 1033 817 and email ID: customercare@sbmbank.co.in |
Management Escalation : If you are not happy with the resolutions by any of the above desks | Chief Compliance Officer (Sunny Bajaj): CCO@indmoney.com Chief Executive Officer (Ashish Kashyap): CEO@indmoney.com |